Description
No two of this design will ever be the same, making it the perfect, unique cup!
Please specify colours and any personalization (name, quote, etc) in the text boxes!
Size(s) Shown: 20oz Skinny Mug, 20oz Skinny
Double-walled vacuum insulated, will keep drinks hot or cold for hours
Custom Made in Canada
Personalization available
**Hand Wash Only**
- Not dishwasher or microwave safe
- Do not leave in extreme heat
- Do not soak
- Dropping tumbler can cause the clear coat to crack
Caution: Hot beverages will remain extremely hot for hours in this tumbler
Every tumbler purchase includes a lid, a straw and care instructions.
-Due to the custom nature of our products, we do not permit cancellations, exchanges, returns or refunds; unless there is an error made on our end, in which case, we will request the tumbler be sent back for inspection. We will gladly fix it or replace it if necessary.
-All our tumblers are made by hand and therefore no two tumblers will ever be exactly identical. As with any handcrafted item, slight imperfections are possible, but rest assured we meticulously inspect every tumbler prior to shipping. We will never send a tumbler out if it is not as close to perfect as we can possibly get it. Photos and videos are taken of each tumbler to validate its condition prior to shipping.
-Apollo Designs Boutique reserves the right to use pictures and/or videos of every tumbler that we make including posting them on our website and social media pages.
Turnaround Time:
The typical turnaround time for custom/personalized tumblers is 3-4 weeks. During holiday season rush, turnaround time is 5-7 weeks. Tumblers listed as “Ready to Ship” will typically ship within 2-3 business days. Turnaround times are estimates and are subject to change at any time. Any changes to expected turnaround times will be posted on our site
Shipping and In Person Pick UP
Local Pick Up/Meet Up/Drop Off: Available for free at my discretion in the Guelph, Ontario area.
Shipping: All items are sent via Canada Post. Shipping may be delayed due to COVID-19.
Please note the estimated date of arrival is just an estimate. Once I have physically shipped your item it is no longer under my control.
Processing Time and Shipping
Shipping and processing/turn-around time are NOT the same thing. Items have a processing time of approximately 3-4 weeks depending on the amount of orders I am currently working on. Once the item is completed and ready to ship or pick up you will be notified and a pick up/drop off date, place, and time will be made.
Damages: If an item is damaged in the shipping process please take pictures of the box and the cup and send them to me within 24 hours of the delivery. I will then contact Canada Post.
Please Note: I AM NOT RESPONSIBLE for packages that are shipped to the wrong address. Please make sure your shipping address is correct before you place your order.